# QNAP US Store

> store.qnap.com is the official QNAP Systems online store for the United States. We sell NAS (Network Attached Storage), networking equipment, expansion cards, and accessories. Prices in USD. Ships within the United States.

## Why buy from QNAP US Store

- Official QNAP store, manufacturer warranty included
- Prices in USD, no hidden fees
- Ships within the United States (UPS / FedEx)
- 30-day return policy on eligible orders
- Product warranty: typically 2-3 years (varies by product)
- English customer support
- Major credit cards accepted (Visa, Mastercard, American Express, Discover, JCB)

## Product Categories

- [NAS](https://store.qnap.com/nas.html): Desktop and rackmount NAS for home, SOHO, SMB, and enterprise
- [Networking](https://store.qnap.com/networking.html): Multi-Gigabit switches, SD-WAN routers, PCIe network cards
- [Expansion Cards](https://store.qnap.com/expansion-cards.html): PCIe expansion cards, 10GbE / 2.5GbE network cards, storage expansion cards
- [Accessories](https://store.qnap.com/accessories.html): Hard drives, SSDs, memory modules, rail kits, cables

## NAS Product Lineup

QNAP NAS spans 1-bay personal models to 30+ bay enterprise rackmount systems. Key features:
- Intel / AMD processors for high-performance computing
- HDMI output for direct media playback
- M.2 NVMe SSD caching for accelerated access
- 2.5GbE / 10GbE network connectivity
- QTS operating system with extensive app ecosystem
- Snapshot-based backup and disaster recovery
- Virtualization Station for virtual machine workloads
- Container Station for Docker workloads

### Home & Personal NAS (media streaming, backup, file sharing)
TS series: Entry-level to mid-range 2-bay and 4-bay NAS. Plex Media Server-ready models available.

### SMB & Professional NAS (office, content creation, virtualization)
TVS series: High-performance NAS with Intel/AMD processors. Docker and virtualization support. M.2 NVMe SSD caching.

### Enterprise & Rackmount NAS
Rackmount NAS: Redundant power, 10GbE/25GbE support, large-scale storage environments.

## Networking Products

QNAP networking products include managed Multi-Gigabit switches (QSW series), SD-WAN routers (QHora series), and 2.5G/5G/10G/25GbE PCIe network cards.

## Shipping

- In-stock items: ship within 5 business days of order
- Long lead-time items: ship within 2-3 weeks
- Backordered items (out of stock): made-to-order, may require 1-2 months
- Estimated delivery after shipment: 3-5 business days
- Carrier: UPS / FedEx
- Free shipping on eligible orders within the US mainland
- Shipping area: United States (Alaska, Hawaii, and remote areas may take longer)
- Address changes after order confirmation are generally not accepted

## Policies

- Warranty: QNAP products include a manufacturer warranty. Warranty period varies by product, typically 2-3 years. Details: https://www.qnap.com/en-us/product_warranty
- Returns: 30-day return policy on eligible orders. Defective products may be exchanged; please contact customer service.
- Payment: Major credit cards accepted (Visa, Mastercard, American Express, Discover, JCB). No bank transfer or invoice billing.

## Frequently Asked Questions

- [FAQ](https://store.qnap.com/faq): Shipping, payment, products, orders, account

## Help & Support

- [Contact Sales](https://www.qnap.com/en-us/inquiry/sales-inquiry): Store inquiries
- [QNAP Technical FAQ](https://www.qnap.com/en-us/how-to/faq): Product setup, troubleshooting, technical guides
- [Technical Support](https://service.qnap.com): Submit support tickets for technical issues
- Email: usstore@qnap.com
- Phone: +1-909-595-2782
- Address: 168 University Parkway, Pomona, CA 91768

## About QNAP

QNAP Systems, Inc. was founded in 2004 in Taiwan and specializes in Network Attached Storage (NAS), networking, and video surveillance solutions. QNAP serves millions of users worldwide. The QNAP US Store (store.qnap.com) is the official direct sales store for customers in the United States.

## Links

- QNAP US Store: https://store.qnap.com
- QNAP Official Site (English): https://www.qnap.com/en-us
- Technical Support: https://service.qnap.com