What methods of payment are available?

  • What methods of payment are available?
  • The QNAP Online Store exclusively accepts payments via credit cards, Paypal, and Klarna*.

    *Klarna payment method: 

    1. All sales made with Klarna are final and non-refundable. If you have any questions or concerns, please contact us at
    usstore@qnap.com

    2. Klarna Pay in 4: Order minimum is $10 and maximum is $1000

    3. Klarna 6 or 12 Month Installment Payments: Order minimum $200, maximum $20,000

What is the minimum purchase required to qualify for free shipping?

  • What is the minimum purchase required to qualify for free shipping?
  • Every order over $99 is eligible for free shipping.

How are refunds processed?

  • How are refunds processed?
  • Returns can be processed after receiving an order within 30 days* of receipt. The refund will be credited back to your credit card within 5-7 business days after being processed. A refund notification will be sent after refund has been processed.
     
    *Orders purchased via Klarna are non-refundable even within 30 days.