Certified Refurbished
About QNAP Certified Refurbished Products
What is the physical condition of the refurbished product?
QNAP Certified Refurbished products undergo careful inspection and testing to ensure proper functionality and are securely repackaged. Packaging and cosmetic condition may show minor signs of handling or wear.
Where do refurbished products come from?
Refurbished products may come from customer returns, canceled orders, or fully functional units that have left our business partners’ warehouses and can no longer be sold as new.
Is a standard warranty included with refurbished products?
Yes. QNAP Certified Refurbished NAS devices include a one-year limited warranty.
Extended warranty services are not available for refurbished products.
Can I return my QNAP refurbished products?
Refurbished products and items marked as final sale cannot be returned.
If you have any questions, please contact us at usstore@qnap.com.
What type of technical support is included with refurbished products?
Our technical support team is available Monday through Friday from 6:00 AM to 6:00 PM (PST) to assist you throughout the life of your NAS.
Support tickets are typically responded to within 24 hours, or the next business day for requests submitted on weekends or holidays.
Certified Refurbished
About QNAP Certified Refurbished Products
What is the physical condition of the refurbished product?
QNAP Certified Refurbished products undergo careful inspection and testing to ensure proper functionality and are securely repackaged. Packaging and cosmetic condition may show minor signs of handling or wear.
Where do refurbished products come from?
Refurbished products may come from customer returns, canceled orders, or fully functional units that have left our business partners’ warehouses and can no longer be sold as new.
Is a standard warranty included with refurbished products?
Yes. QNAP Certified Refurbished NAS devices include a one-year limited warranty.
Extended warranty services are not available for refurbished products.
Can I return my QNAP refurbished products?
Refurbished products and items marked as final sale cannot be returned.
If you have any questions, please contact us at usstore@qnap.com.
What type of technical support is included with refurbished products?
Our technical support team is available Monday through Friday from 6:00 AM to 6:00 PM (PST) to assist you throughout the life of your NAS.
Support tickets are typically responded to within 24 hours, or the next business day for requests submitted on weekends or holidays.
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